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Payment
How can I pay for my order?
You can pay for your order via card payment or interest free finance instalments.
What methods of payment do you accept?
We accept Visa, Visa Debit, Visa Electron, Mastercard, and Maestro.
Can I pay with PayPal?
We do not accept payments through PayPal, we instead use Opayo (formerly SagePay).
Can you remove VAT if I am eligible?
Yes, if you contact us in advance of placing your order, we will be able to send you an invoice with the VAT deducted.
Can you provide me with a VAT invoice for my order?
Yes, if you contact our websales team they will be more than happy to provide you with a VAT invoice for your order.
Do you provide discount codes?
Occasionally we will send out discount codes via our newsletter, so make sure you are signed up!
Why doesn’t my discount code work?
The only discount codes that we offer are ones we directly send out via email. Any discount codes from other websites are not affiliated with us and will not work.
If you are having trouble with a discount code we have provided you with then please get in contact with us by calling 01452 742 233 or by sending an email through to websales@attwoolls.co.uk.
Do you offer interest free finance?
Yes, we do, via V12 Finance.
How do I apply for V12 finance?
Add your items to your basket as normal, and when you get to the payment page select ‘V12 Finance’ and follow the instructions on screen.
Why hasn’t my payment been accepted?
For security purposes our checkout times out after 15 minutes, please ensure you have your card at the ready and check out within this time frame.
This could be an issue with your bank, if you have had multiple attempts at payment please contact your bank to check if they are witholding funds.
Please ensure you are placing your order from inside the UK. Our website will not process orders that are placed on company owned laptops or mobile phones if the company you work for is registered outside of the UK. If this is the case, please try and use a different device or contact our websales team.
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